FAQ

Our shop is located in Fife, Washington right off the I5 cooridor. Centrally located just north of Tacoma and 30 minutes South of Seattle, we are easy to get to from anywhere in the Northwest. We also have the capability to ship to Alaska, Hawaii and beyond.

We have a showroom for you to come and see our products in person, learn about the features and benefits of each, and will allow you to make the best purchase decision.

Our venture is beginning with Workhorse Pits as our primary product line. We have owned a 1969 for almost three years now and have been more than impressed with the quality, features and cooking experience. With no supplier of quality smokers and pits in the Northwest that we could find during our extensive search, it made since to start a facility to provide just that.

In the future we hope to be able to offer El Bandido Grills, Primitive Pits and more. Our focus will be on high quality products that will make a center piece in your backyard, provide unsurpassed cooking experiences and most of all last a life time.

Lastly, we will hope to stock the key accessories and cooking wood to provide you with a one stop shop for all of your smoking and grilling needs!

Our goal is to offer the best products at a reasonable price point. Most of what we offer is not built in the Northwest and is very expensive to ship. We  do our best to make bulk orders so to keep the shipping cost per unit as low as possible and much lower than what a single unit shipment will be. The prices listed on our products is the regulated manufacturers MAP pricing plus the freight per unit. The only additional costs are applicable taxes and licensing (for trailer models).

We would like to make your purchase as easy as possible. If you want to reserve an in stock product, we will ask for a 25% deposit which will lock you in to the current price and item on hand for one week until pickup. If you choose to cancel your item on hold, we will refund the deposit minus any credit card processing fees. If you choose to select a different product, we will be happy to transfer your deposit over at no additional charge.

All balances must be paid at the time of pickup.

Special orders will require a 30% deposit and balance upon Cascadia BBQ Supply receiving the product. Any cancellations will result in a forfeited deposit unless we determine otherwise.

Cascadia BBQ Supply can accept cash, checks, all major credit cards or wire transfer in advance.

If you are interested in one of our products, feel free to call, email or come by our shop. We accept credit card and wire transfer payments from remote, or credit card, cash or check in our shop. We will be happy to discuss your interests and ensure that you get the best product for your needs.

With the Workhorse line, there are no true customizations. We prefer to order our stock units with nearly all of the accessories, such as the upper cooking rack and the cowboy firebox which make the smoker super versatile and unique without affecting performance. However, some people prefer not having one or both of these options, so we can order a unit without if you prefer.

Just give us a call or come by our shop. We can price out a custom unit the way you want it. However, we will not be able to provide you with an exact lead time, only an estimate. Additional freight charges may apply if we are unable to combine your custom unit with one of our bulk shipments.

Our payment terms for custom orders will apply.